ABSTRACT: a trusted accountability of action by the superior

ABSTRACT:

The reach of internet
data in gadgets in the recent days has favoured areas outside the cities of
India to access internet with ease in equal length with the urban cities. This
brought in an advantage to avail most of the online services. But still, we hold
behind in many cases. Most of the people face incomplete approval of their
problems and because of this their actions remain unaccountable. This is
overcome by the usage of Information Technology. In this paper, we will propose
a portal system for a trusted accountability of action by the superior
officials responding to the users’ issues.

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Keywords: Web portal system, Information technology,
unaccountable actions, and Mobile internet data.

 

INTRODUCTION:   

Earlier the complaints of the people were spoken
to the Panchayat leader and have come to a solution regarding any problem in
their society. As years went by the complaint was made to the police in general
to take a necessary action based on the laws passed by the courts. Adding up to
the updation over the years, instead of making the complaints to the higher
officials, people started using the complaint portal to register their flaws in
the society. The major disadvantage over this service is that, citizens file
their complaints but are unknown if the case is processed or not. Therefore to
overcome this, in the proposed system, the tracking application of the issues
in interaction with the government has been introduced to check the updated
status of the complaint. Also, a person can view his fellow citizen’s
complaints simultaneously. 

EGOVERNMENT:

Electronic government precisely known as
E-government, utilizes the electronic communication tools, computers along with
the internet to deliver the public services to the citizens in the country. The
digital government schemes are referred as “to distribute the government
services and information to the citizens over the world-wide-web (www) and with
the internet. This scheme enhances the citizen interaction with the various
level of government interaction using information technology.

The communication between the government and
citizens are now assisted via web services, especially through internet with
the demand of Information technology.

 

WEB-PORTAL SYSTEM:

Explicitly designed web
pages are known as web portal which brings out the information or data from
various sources like e-mails, search engines and all together in a normal way.
The contents to be displayed on the web page may depend on the specific users
and their purposes. Traditionally a web portal will always use a Application
Programming Interface (API) in the search engines to permit people to access
the intranet content by means of the domains they searched.

Apart from the habitual search engines features,
web sites will offer disparate services such as news, quotes, particular domain
data, databases, E-mail, advertisement and even entertainment information. Web
portals offers very good feel for an organizations. And also provide thresholds
for databases along with the access control for multiple applications. Certain
web portal specifications are restricted in the website because of verification
of the authorized and authenticated user.

 

INFORMATION TECHNOLOGY:

Information Technology comprises of lot of
methods for processing, mathematical problems to making the decisions. IT is an
application is used for following operations such as study, store, retrieve,
manipulate and transmit the information or data. These applications are mainly
used in the place of a enterprise or an organization or in a business. IT is
the one among the sub part of Information and communications technology (ICT).
The term IT is typically used as a synonym for computers and networks, and it
is also enclosed by other data division technologies such as telephones and
television.

 

MOBILE INTERNET DATA:

What is mobile internet data?

We are using the internet wherever we use the
mobile data in our mobile phones. We may be sending an E-mail, browsing or
watching videos or knowing about television programmes. Downloading files by
using mobile phone applications will also consume the mobile data. Exclusively
while watching videos on YouTube and moving more number of music files to a
slice of data, but using social networking sites like Facebook, Twitter,
Whatsapp and Instagram will consume less amount of data usage.

 

UNACCOUNTABLE ACTIONS:

People who have no intention or those who have
no need to explain anything to anyone. Especially the ones in the leadership
quality in the place are described as unaccountable. Because they do not bather
about anyone in the field of action.

We often make complain about the need for
“responsibility”, specifically when our leaders spend our wages
(money), or creating new laws without any proper explanations to the citizens.
If there is no way for them to keep away from getting corrupted, they are said
to be “unaccountable”. Unaccountable can also be known as “unexplainable”. Some
of the puzzling unaccountable actions are Crop circles, unidentified flying
objects and Big Foot sightings.

RELATED WORK:

 

In modern society, the task of solving
government issues has made it simplified for the citizens. This change has
brought a valuable solution in clearing people’s problem by the technique of
cloud computing. Through this computing, we increase transparency, efficiency,
interoperability and effectiveness. In such situation a challenge for security
arises. In this case, security framework has been implemented a centralized
access control which provides authorization and authentication. This framework
processes authentication according to the SSO(Single Sign On) federated pattern
that includes the usage of IPs using SPID( Public Digital Identity System),
that helps in identifying the users or citizens uniquely. Federation is
generally based according to SPID. 1

 

The distrust towards the
e-government services has been shown in the model. The belief that the service
destroys the user’s objective very strongly. By spreading this users are
affected in many ways. This model implemented based on the assumption. The
trust models are divided into three states namely trust, mistrust and distrust.
Each and every state is depicted in each colour. i.e., trust is represented as
green colour, mistrust is represented as yellow colour and distrust is
represented as red colour. The causes of user to distrust the service are incident.
Incident referred as unsustainable to predict with high accuracy such as
large-impact, hard-to-predict and rare. This trust model shows how these
incidents would widespread the distrust over the users without predicting the
incidents. Some of the strategies such as cloud based services and user-focused
development can help to alleviate the distrust.
2

E-government services
for citizens are supported and encouraged by lot of countries. The services
used to improve the citizen-government interactions. This is done through an
infrastructure which built for the experience of citizens in the life.This
interaction applications are encouraged to the use of applications and to
satisfy the citizen’s requirements at the level of ease in the web services.
E-government web services are enabled to give the extra services to handle
privacy issues. 3

 

Electronic service holds
the services such as modern information and interaction technologies. These
services provide online information in which are prepared political
institutions and administration authorities to citizens. E-Governments are
enhanced in the following elements like administration, business and citizen.
These reasons include all governmental measures in the administration levels
for enhancement in citizen’s life. Areas of Electronic government possess
interaction partners are business, citizens or customers and government. 4

Many governments provide the online version services to their
citizens because of lack of clarity in the specific approaches. This causes
leads to provide online identity card of its citizen by government towards
identity management. The government enterprises establish the identity of the
individual person accessing the services. The major three essential approaches
of identity managements are federal, centralized and decentralized.

Federal approach state that , government organizations  are
entered into this model using shared policies to allow the citizens by using
technology and protocols to accept credentials to allow people in the access
online services.

Centralized approach: This approach has the homogeneous benefits
as same as the above federal approach. Citizens are only need to request the
credentials identities towards the government. Customers can use their identity
in all government organizations.

Decentralized approach: This approach describes the each
government organization need to improve its own identity registration systems.
The issued credentials to a citizen would be different to the organizations
based on the identities. Each credentials are suppose to maintain and manages
its own store for identities. 5

 

 

The E-Government critical components in the
government agencies are authentication and identification of citizens. This is
achieved through use of an identity card or social security number which highly
dangers for citizens in terms of identity thefts and trickery in many countries.
The use of Electronic commerce and Electronic government also demands
information from citizens than requests. 6

 

Trust varies across many
countries in the field of information technologies. Based on the cultural
values, the differences on trust perceptions identified in the following areas
such as online transactions, Electronic voting systems, Internet banking, and the
website interface designing. The methodologies used in transactional services
are instrument development, data analysis, missing data, multi group path model
estimation and research and practice implementations. The characteristics like
cultural and individual potential and frequent users of e-government services
make trust one of the major challenges for the success of digital government
services that promotes initiatives around the global world. 7

G-EEG stands for Government-Enterprise Ecosystem Gateway is a
framework which multi-business processes. It is used for production of seamless
public services. It also provides the high-level messaging functions like
horizontal is also called as  independent of the process or vertical is
also called as dependent of the process in the extensions. The seamless E
-government holds the following issues such as financial, legal,
organizational, technical, and other issues. An organizational challenge
includes horizontal integration, vertical integration, cross-sector
integration, Trans-National integration. A technical challenge includes
One-Stop Access, Multi-Organizational Processes, Service-Governing Policies,
Application Integration, Syntactic Interoperability, and Flexible Outsourcing.
Government-Enterprise Ecosystem Gateway is the collaborative production of
public services by public as well as private sectors enterprises. 8

This network
  services introduces the network involvement with in both private
and public sector businesses.  This network extended to citizens from
physical world to virtual world.  This network services provide some
technical features such as   intermediary service channel providers,
quality of service in partnership agreements, Internet standards adoption, and
partnership non-exclusivity and end-to-end citizen relationship management. 9

 

In E-Government, an approach to model ontology used to provide the service
discovery by expressing the goal from citizen. This method is called a
discovery of goal or intention. This method can be complexity and simplified
and can be hidden from most of the user.  The major intention and service
discovery is one of the major part of E-Government solution. The required
services are determined by citizen’s goal in a way which used to unambiguously.
10

 

 

The digital government
mini track explores the importance of e-governance and the challenges. This
challenge mainly focused for government services in public sector which
associated with the adoption and use of information technology. 11

 

The public section
provides a lot of services to all the people around the world to broadcast
information via the internet which makes it an important aspect in e-government
technique. Providing the information alone is not sufficient, as it must
satisfy the users. This study material focuses on ATIS domain which stands for
Advanced Travel Information System and which provide service for government and
customer information. This document detail is searching and structure of the
two important metropolitan areas. Through this concept, a more satisfactory
service is developed. 12

Information Technology
 place a vital role in economy .Each and  every citizen get benefit
from this economy growth in the IT field. Our day to day life , we are
depending on the internet and mobile applications which is in the form of
higher and faster. Government mainly depend on the Electronic services in the
online because it provide the easy and helpful for the society to accessing it
. Now a days, people are gradually move to the ubiquitous and portable services
with adoption. Online services grasp the all the field such as transport,
financial, confidential,healthcare,civilization,academics and ect..,13

SUMMARY OF SURVEY:

 

REF.NO

TITLE OF THE PAPER

METHODS

1

E-Government and cloud
services

In this paper modern,
the task of solving government issues has made it simplified for the
citizens. This change has brought a valuable solution in clearing people’s
problem by the technique of cloud computing

2

Trust in E-Government Services

This model reveals how these incidents would widespread the
distrust over the users, instead of predicting the incidents. The distrust in
e-government services has been shown in the population model.

3

Infrastructure for
E-government 

The ideal goal is to improve the citizen-government interactions
through an infrastructure built for the live experience of citizens.

4

E-Government approaches

Services provide online information and inquiry possibilities
which are made political institutions and administration authorities to
citizens. Governments are improved in the administration, business and
citizen.

5

A Taxonomy of Government

The government agency has a need to establish the identity of
the individual requesting the services. The major three essential approaches
of identity managements are federal, centralized and decentralized.

6

Privacy Concerns and Trust

The E-Government critical components in the government agencies
are authentication and identification of citizens

7

Trust in Transactional Services

The methodologies used in transactional services are instrument
development, data analysis, missing data, multi group path model estimation
and research and practice implications.

8

Government
-Enterprise Ecosystem Gateway for e-Government

G-EEG is used to deliver seamless public services. It also
provides the high-level messaging functions like horizontal
(process-independent) or vertical (process-dependent) extensions.

9

Virtual service networks

This network   services introduces the internet
revolution with in both private and public sector businesses.  This
network extended to citizens from physical world to virtual world.  

10

Ontology Modelling 

In E-Government, an approach to model ontology
used to provide the service discovery by expressing the goal from citizen.
This method is called a  “goal discovery”. This process can be
complexity and simplified and can be hidden from the user. Goal and service
discovery is one of the important part of E-Government solution

12

Assessing User Satisfaction

. focuses on evaluating a citizen-centric
approach in the domain of Advanced Travel Information Systems
(ATIS).Government provides different levels of services such as for various
governments (government-to-government),for citizenry access (government-to-citizen)
and for private enterprise initiators (government-to-business).

 

 

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